Robbins Bros
Services:
Jewelry
World's Biggest Engagement Ring Store
Phone: 972-385-0614
|
14080 N. Dallas Pkwy, Suite 100, Dallas, TX 75240
Overall Rating
4.6 out of 5.0
Quality of Service:
4.6/5.0
Responsiveness:
4.6/5.0
Professionalism:
4.6/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
38 Total Reviews
rachelthai11
Wedding: 3/19/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
BEST SELECTION IN TOWN! I cant brag enough about the staff either they are well trained and not pushy which is a big deal to me.
laliad5
Wedding: 2/11/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The best place to get an engagement ring, or any wedding bands according to my husband! The staff at Robbin's Bros. specialize in helping with engagements, even in planning a proposal. My (now) husband said he went in and told the guy what he was looking for (something with flourishes/design on it). He pulled out a few rings, and my husband immediately knew which one was for me. Of course, I loved it, and still do! We also got our wedding bands here, which is another testament to their service! I have a very small ring size (4.5) that required special ordering, and we needed my band within 4 weeks. They got it to us in wonderful timing, and there was no need to worry about anything after that. They have the finest quality and the friendliest service. I'm also pretty sure I can take my ring there anytime for cleanings, etc.
Shayla and Terance
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I loved the service and my ring!!!
Anna
Wedding: 11/11/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We knew we would be back to Robbins Brothers as this is where I got the engagement ring and they gave us great service then (Addison, TX location). My husband got a Cobalt ring and I eventually succumbed to the matching ring of my engagement one (begrudgingly since I am frugal to a fault). They came in earlier than planned and we can go back any time for cleanings. Have to go back once a year to maintain the warranty on the rings, but that is done quickly. Everyone is very nice and knowledgeable and aren't really that pushy to make a sale. They will show you a wide selection based on your preferences. Very pleased with the service
Durham
Wedding: 10/15/11
0.8 out of 5.0
Quality of Service:
0.5/5.0
Responsiveness:
0.5/5.0
Professionalism:
1.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
1.0/5.0
Absolutely the most overpriced product I have ever paid for. My fiance and I went in to solidify our engagement and we purchased a 7k ring. AFter a year of having the ring we got it appraised. Its worth 2k. The salesman and Robbins Bros assured me that our ring was in the ballpark of what we paid for it. LIED! not even close.. YOU CAN GET SO MUCH MORE FOR YOUR MONEY ELSEWHERE!.. I will make it my lifes mission to push as many people away from this company as possible. I understand that companies need to make money but some things are just wrong and not right.. And we dealt with a Manager of the Dallas Store.. Go elsewhere, don't do it.. You will over pay as much as I did..
And now I know why they don't have a buy back program.. Its because you would then know how much you got bent over for.. Someone should turn them in for deceptive sales practices or Fraud.
Durham
durham@npcbs.com
Angela
Wedding: 10/1/11
3.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
3.5/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.5/5.0
I love my ring/diamond and the protection program we have. They were helpful when we wanted to exchange his selection for something I like better as well.
benanawedding
Wedding: 8/27/11
4.7 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I came to Robbins Brothers in need of a diamond to place in the center of the engagement ring I purchased from another store. They were able to work with me and my price range and gave me a great diamond that was both high quality and a good size and color for a decent price. They also offered a full warranty on the ring, which makes you feel much better about making such a big purchase. They also clean your ring for free, which is nice. The one downside to them and most higher end jewelry stores is they do treat people differently based on if they look like they have money.
Christina and revpjdunn
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We purchased our wedding band for the groom here and it was under $100 and looks great! Highly reccomend all grooms check out Robbins Bros before buying their ring.
briteliterach
Wedding: 5/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband paid for half online and then when he came to Dallas to visit me we went the day before christmas, (which i was so greatful they were even open) to pick up the ring and pay the remaining balance. Everyone was very nice there and they provided us with what we were looking for. Even had a little room for my daughter to play in while we consulted with the jeweler. They gave us options for the future and was great. When we bought his ring online because the closest store to us was 500 miles away, the first ring broke within a week and was a bit of trouble getting a new one fast. But in the end we would def use this company again.
Lauren
Wedding: 12/31/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
great service.
great prices.
great RINGS!!!
I cant wait to go buy more =)
Kelly
Wedding: 10/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Love them... can't go wrong here, even if you are on a budget.
jmt0186 and Grant
Wedding: 6/4/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Awesome! They made my ring custom from a picture my husband brought in.
InDaHowze
Wedding: 5/29/10
2.9 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
1.0/5.0
Originally, my fiance had a great experience buying my engagement ring but since then, our relationship has been difficult. We were first told that we could have the ring inspected at any approved certified jeweler (with proper documentation) and still retain the warranty but were later told that was incorrect and taking it to any other jeweler, even to be cleaned, would void the warranty. Since we live over 5 hours from the nearest store, this has become a problem. On our most recent visit, we were very pressured by a salesman to buy rings far out of our budget because they were the "last ones" available. Beautiful store and atmosphere but inflexible policies and very pushy salesmen ruined the experience.
Kristina and Brian
Wedding: 5/15/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Wonderful wedding band!
tx bride
Wedding: 4/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We purchased our rings from Tanya at the Galleria location. The customer service exceeded our expectations! They even helped my husband plan the details for the proposal! We highly recommend Robbins Bros!
mjetc
Wedding: 12/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
It took me forever and many online searches to find an engagement ring that I liked. The only possible issue I have is that I think my wedding band seems yellow gold to me rather than white gold. We got some form of lifetime warranty for both the ring and band and was quoted about $300 less on my band than at other places. I feel they have a great variety of rings.
Rosemary
Wedding: 11/21/09
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
The ring my husband got for me was from Robbins Bros, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.
doubletlbranch Bride
Wedding: 10/3/09
3.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
2.0/5.0
I had contacted the store due to my fiance purchased my ring from the Arlington location, and this happen to be closer to where we were. I had found the ring he wanted and priced it on line through the on line chat, where the price was 100 difference. The store manager was something else, and a constant battle. I did purchase my ring from Robbins Bro, but had it sent to the Arlington store and taken care of there. I think the store manager there perferred to deal with men than the bride! The value for cost was great when I got the right price and the online chat guy was incredible and very knowledge able and helpful. Arlington location is much better with customer service than the Dallas location. Definately worth the drive!
kbuttacavoli
Wedding: 8/8/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Robbins Bros provided my husband with my beautiful engagement ring. It was just what I had imagined. He was so impressed with the way they taught him about the diamonds, etc that he wanted to go back for the wedding bands! They were very affordable and very easy to work with. We love the care plan and going back to have our rings clean is great!
oc2321
Wedding: 7/25/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Absolutely phenomenal! They were so sweet and gave the best service!
Find Robbins Bros reviews from newlyweds in Fort Worth that used Robbins Bros for wedding Jewelry services.
